Is my HMI module covered under factory warranty?

Factory bumper-to-bumper warranty is 3yr/36k miles. After that, you're out of luck unless you have extended warranty. Most HMI failures occur beyond factory warranty.

Has GM issued a recall for HMI failures?

No. GM has not issued a general recall or TSB extending HMI warranty coverage. Each case is handled individually, and most are denied after warranty expiration.

Does replacing with an aftermarket module void my vehicle warranty?

No. Factory-new GM replacement modules (like WAMS) do not void vehicle warranty. Refurbished or third-party modules may, depending on your warranty terms. Stick with genuine GM parts.

Does WAMS provide a warranty on their modules?

Yes. WAMS replacement modules come with warranty on the module itself. Coverage variesu2014contact WAMS for specific terms.

What about extended warranties?

Some third-party extended warranty plans cover infotainment. Check your policy. CPO (Certified Pre-Owned) vehicles may have extended coverage. Factory extended warranties vary by plan.

GM Infotainment Warranty — What’s Covered?

GM Infotainment Warranty — What’s Actually Covered

Your GM infotainment warranty probably expired years ago. Understanding what GM covers and what they don’t will help you make repair decisions.

Factory Warranty (OEM)

Bumper-to-bumper warranty: 3 years / 36,000 miles
What it covers: All non-wear components including infotainment
Cost to you: $0 (GM pays)

Powertrain warranty: 5 years / 60,000 miles
What it covers: Engine, transmission, drivetrain (not infotainment)
Cost to you: $0

Most HMI failures occur at 6-8 years / 80k+ miles, well beyond bumper-to-bumper coverage.

Has GM Extended Warranty Coverage for HMI?

No. GM has not issued a recall or Technical Service Bulletin (TSB) extending HMI warranty beyond the standard 3yr/36k. This is unlike some other components (transmissions, engine issues) where GM has extended coverage.

Each HMI failure claim is evaluated individually. Claims after warranty are typically denied.

Certified Pre-Owned (CPO) Warranty

If you bought a CPO vehicle, it may have extended warranty coverage (typically 6yr/100k powertrain + additional components).

Check your CPO paperwork. Some CPO warranties cover “electrical components” (which may include infotainment), others don’t. Verify directly with your dealer.

Extended Warranty Plans (Third-Party)

Third-party extended warranty companies (like CarShield, AAA, etc.) offer various coverage plans. Some include “electrical components” which might cover HMI, others explicitly exclude it.

Check your policy documents. Look for terms like “infotainment,” “electronic modules,” “electrical systems.”

Typical exclusions: Software, wear items, remote diagnostics not covered. Labor may be limited.

Dealer Service Contracts

Some GM dealers offer service contracts (like GM Protection Plan) extending coverage. These typically cover:

Bumper-to-bumper: up to 7yr/100k
Powertrain: up to 10yr/100k
Roadside assistance

Infotainment is usually included in bumper-to-bumper extension, but verify coverage specifics.

Does Factory-New Replacement Void Warranty?

No. Replacing a failed infotainment module with factory-new genuine GM parts does not void your vehicle’s remaining warranty. The replaced module may fail and you’d be responsible, but overall vehicle warranty remains intact.

However: Using refurbished or third-party modules could trigger warranty disputes. Stick with genuine GM factory-new parts (like WAMS) to avoid complications.

WAMS Module Warranty

WAMS factory-new modules come with the GM warranty on the module itself. This protects you from defects in the replacement unit.

Warranty terms: Contact WAMS for specific coverage periods and conditions.

Aftermarket vs OEM Warranty

OEM (Original Equipment Manufacturer) modules: Genuine GM parts. Carry warranty. No compatibility issues.
Aftermarket modules: Third-party manufacturers. May carry warranty. Compatibility can be problematic. Risk of issues post-install.

WAMS modules are genuine GM (OEM), not third-party clones. Better reliability and warranty protection.

What to Do When Warranty Expires

Once factory warranty ends and you have no extended coverage:

Monitor your system for early failure signs
Avoid electrical surges (don’t add aftermarket equipment carelessly)
If HMI fails, replacement with WAMS is your most cost-effective option
Factory-new WAMS modules offer better long-term value than used/refurbished modules

Bottom Line on Warranty

Most HMI failures occur beyond factory warranty. Understand whether you have extended coverage. If not, budget for replacement. WAMS factory-new modules at a fraction of dealer cost are your best bet.

Ready for Replacement?

WAMS provides factory-new, warranted HMI modules. Shop with confidence →